Posted Date : September 20,2019
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : MB-3483
Government authority located in Ohio, USA; based organization looking for expert vendor for family medical leave act administration services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide family medical leave act administration services for claims are processed by a third-party administrator who provides full centralized administration.
- Preparation of approval and denial notifications to employees
- Detailed case management
- Efficient FMLA claim processing
- Advice/counsel on FMLA abuses and non-compliance
- Improved communication to management and employees on FMLA issues
- Customer service, call center and/or help desk; including bilingual services
- Coordination with other city leave related benefits – Workers Compensation and other disability leaves
- Customization of the claims process to incorporate standing practices of the various Departments
- Working in conjunction with the departments to ensure proper reconciliation of the leaves
- Ability to track leave concurrently with Bureau of Workers’ Compensation claims or other disability leaves
- Track reduction in absenteeism and lost time to control cost of absenteeism
- Data backup, security and disaster recovery plan
- Reduction in absence-related expenses through more efficient, automated administration and closer communication with the interested parties.
(2) All questions must be submitted no later than September 26, 2019.
[C] Eligibility:
- Onshore (USA Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: October 11,2019
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
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Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : MB-3483
Government authority located in Ohio, USA; based organization looking for expert vendor for family medical leave act administration services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide family medical leave act administration services for claims are processed by a third-party administrator who provides full centralized administration.
- Preparation of approval and denial notifications to employees
- Detailed case management
- Efficient FMLA claim processing
- Advice/counsel on FMLA abuses and non-compliance
- Improved communication to management and employees on FMLA issues
- Customer service, call center and/or help desk; including bilingual services
- Coordination with other city leave related benefits – Workers Compensation and other disability leaves
- Customization of the claims process to incorporate standing practices of the various Departments
- Working in conjunction with the departments to ensure proper reconciliation of the leaves
- Ability to track leave concurrently with Bureau of Workers’ Compensation claims or other disability leaves
- Track reduction in absenteeism and lost time to control cost of absenteeism
- Data backup, security and disaster recovery plan
- Reduction in absence-related expenses through more efficient, automated administration and closer communication with the interested parties.
(2) All questions must be submitted no later than September 26, 2019.
[C] Eligibility:
- Onshore (USA Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: October 11,2019
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$